Support
Something not working, or a question about your account? Email dan@maia.study. We answer within one business day.
Signing in
Maia uses Sign in with Apple, Google, or an email link. On iPhone, open the email link on the phone itself. If Apple sign-in says it did not send an email, go to Settings → your name → Sign in with Apple → Maia → Stop Using Apple ID, then sign in again.
Credits and purchases
Classes spend credit as you sit them. On iPhone, credit is added through Apple in Account → Credits, and Apple handles receipts and refunds. If a purchase went through but your balance did not change, reopen Account → Credits; unfinished purchases are applied there. Still off? Email us with the date and amount.
Spoken classes
Hold the button to talk and release to send. If the tutor cannot hear you, check Settings → Privacy & Security → Microphone → Maia, and switch to Type for the rest of the hour if you prefer.
Deleting your account
Account → Delete account removes your account, classes, and remaining credit permanently. If you signed in with Apple, we also revoke that sign-in. You can also email us to request deletion or an export of your data.